Lluna, AI Aesthetic Consultant

Overview

The consultation, before the consultation.

Lluna is an AI aesthetic consultant built for the one window everyone overlooks: the ten-odd minutes a client spends waiting before the consultation.

Lluna lives in those minutes. A client scans a QR code on the table, and by the time they're called in they've browsed the clinic's real menu, read a personalized plan, and walked in with questions instead of guesses, one product built for both sides of the chair.

The problem

Consumers

• Clients rarely know what a therapy actually does, its effects, downtime, or how it compares to the alternatives on the menu.
• The biggest fear walking in is being over-sold; the trust between client and consultant is ambiguous at best.
• Everyone wants the cost-effective plan: real results, no money wasted on treatments that won't work for them.

Medical-spa consultants

• There's too much to uncover in twenty minutes, history, budget, real goals, so the consultant spends the whole slot digging and still never quite lands on what the client actually needs.
• Every recommendation can read as a pitch, the harder you sell, the less credible you sound.
• Consultants are measured on revenue, but an unprepared, skeptical client buys a single treatment at best.

Solution 01

Menu, the whole price list, before anyone has to ask.

The Menu tab: the clinic's live treatment menu, sorted by most popular.

Solution 02

The report, a personalized plan in about a minute.

The Best for You tab: tiered plans, each with a synergy callout and a price breakdown.

The recommendation logic behind every plan is deliberately opinionated:

const recommendation_policy = {
  input: ["survey", "clinic_menu", "user_budget"],

  // Essential · Optimal · Premium
  tiers: 3,
  budget_ceiling: 2 * user_budget,

  // every plan is a 3-therapy combo
  combo: {
    therapy_1: most_effective(primary_concern),
    therapy_2: add_on(["botox", "filler", "facial_cleaning"]),
    // makes 1 + 2 last longer
    therapy_3: synergy_pick(therapy_1, therapy_2),
  },

  always_show: ["synergy_benefit", "price_breakdown"],
}

Solution 03

Clinic console, the consultant's side of the loop.

One console for the clinic: notifications, client plans, and revenue data behind a single navigation bar.

Pull up any treatment on the fly, its efficacy window, downtime, and recovery, without leaving the plan.

The outcome